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30 Joseph Mkpang, Calabar, Cross River Statereddyagroservice@gmail.com
Help centre
Short, practical guides for the Reddy Agro dashboard. Can't find what you need? Our team is a message away.
Individual and organisation accounts, profiles and notifications.
Choose Sign up, pick Individual or Organisation, and confirm your email. You'll be asked a few questions so we can tailor your dashboard.
Create an accountGo to Settings → Notifications. You can turn each type (messages, orders, wallet, hire, requests, projects, offers) on or off for the app and for email. Security emails are always sent.
Notification settingsYes. Organisation owners can invite colleagues from the organisation settings, and everyone sees the same requests, projects and wallet.
Funding your wallet by bank transfer, holds and withdrawals.
Open Wallet → Fund wallet. Transfer to the account shown (in the name of Reddy Global), then submit the amount, your transfer reference and the receipt. Our finance team confirms it against our bank statement and credits your wallet. You'll get a notification either way.
Go to walletWhen you order, hire equipment or buy a promotion, the amount is reserved but not charged. It's charged only when we approve, and released if the request is rejected or cancelled.
The reason is shown on the deposit. Usually it's a reference or amount that doesn't match our statement. Message us with the transfer details and we'll trace it.
From the Wallet page, request a withdrawal of your available balance to a bank account in your name. We pay by transfer and add the reference to your statement.
Buying from the marketplace and what to do if something goes wrong.
On a listing with a price, choose the quantity and place the order. The total is held from your wallet and charged when the unit approves. Track progress in Orders.
Browse the marketplaceOpen the order and choose 'Report a problem or return' within 30 days. Pick a reason and describe what happened. Our team replies on the order and can refund to your wallet.
Yes, before the order is approved. The full hold is released immediately.
Booking tractors and machinery, deposits and returns.
Pick a machine, choose dates on the availability calendar and add an operator or delivery if you need them. You see the exact price breakdown before you request. The hire fee and deposit are held until we approve.
See equipmentAfter the equipment is returned and checked. Any late-return or damage fee is itemised and taken from the deposit first, and the rest is released.
Free until 24 hours before the start. After that, a late-cancellation fee applies (shown on the booking).
Hire cancellation rulesSponsored placement, broadcasts and results.
From My listings choose Promote, pick a package, choose the audience (state, interests, account type), preview and confirm. The price is held from your wallet and charged when our ads team approves.
My promotionsEach promotion shows impressions, clicks and enquiries. Impressions only count real views, once per person per day.
Turn off 'Sponsored offers' in Settings → Notifications, or use the unsubscribe link in any promotional email.
Protecting your money and your account.
Only the account shown in your dashboard, in the name of Reddy Global. We'll never ask you to pay a staff member or a different account. If anyone does, call us first.
Change your password in Settings → Security straight away and contact us. We can review recent activity.
Publishing a land listing doesn't confirm ownership. Always do a registry search, survey and lawyer review before you pay.
Land listingsSigned-in customers get the fastest reply through Messages in the dashboard. You can also reach us directly.