Terms of Service

By using this website you agree to these terms. If you do not agree, please do not use the website.

Submitting a request does not create a contract. A job is confirmed only when we have agreed the scope, price and schedule with you.

Quotations are based on the information available at the time. If site conditions differ significantly, we will discuss any changes with you before proceeding.

We do not take card or online payments on this website. Marketplace orders, equipment hire and promotions are paid from your Reddy Agro wallet (see below). For agreed service jobs, we issue a payment request in your dashboard with the amount, a payment reference and our bank account details, and you pay by bank transfer. After you upload your transfer receipt, our team checks the credit against our bank statement before marking the payment as verified; an uploaded receipt is not proof of payment until it is verified. We only ever ask you to pay into the account shown in your dashboard, in the name of Reddy Global. Be cautious of anyone asking for payment into any other account or through unofficial channels; confirm with us on 0904 661 1617.

We carry out work with reasonable care and skill. Outcomes of pest control, farming and similar services depend on many factors outside our control, such as weather, building conditions and pest behaviour. We do not guarantee specific results such as complete pest elimination or crop yields.

• Farm produce marked with an Add to cart button is sold through Reddy Agro Service: you pay us from your wallet, the money is held until you receive the goods, and we pay the seller afterwards. Sellers never see your contact details and you never pay a seller directly.
• Goods are brought to our store, checked for quantity and quality, and handed over at pickup or on delivery using a handover code. If something is wrong, report it within the complaint window shown on your order; see our refund policy.
• Other listings are posted by independent sellers and take enquiries through our team. For those, Reddy Agro Service is not the seller and is not a party to the sale; inspect goods before paying.
• We review every listing before publication but can't guarantee the accuracy of every description. We may remove any listing at our discretion.
• Listings tagged "Demo listing" are examples that show how the marketplace works.
• Prohibited items include anything illegal, unsafe, counterfeit or misleadingly described.

When Reddy Agro Service sells your produce, we charge a seller fee: a percentage of the price you set. The rate depends on the product category and is shown on the sales setup form, together with exactly what you will receive per unit, before you submit. You must accept the fee to send a listing for review.

Unless the form says otherwise, the fee is deducted from your price: buyers pay the price you set and you receive that price minus the fee. A minimum or maximum fee per item may apply; the form shows it when it does.

Our marketplace team confirms the fee when they approve your listing, and the approval notification and email repeat the rate, the fee per unit and what you receive. If a different rate is agreed for a listing, the reason is recorded. The rate on the day an order is placed is the one used for that order, even if rates change later.

Your earnings for an order are released after the buyer receives the goods and the complaint window closes. Buyers see the price only; they don't see the fee.

Land listings are provided for information only. Publication of a listing is not confirmation of ownership, title, boundaries, size or suitability.

Before any transaction, you should carry out independent due diligence, including land registry searches and surveys, with qualified professionals.

Your wallet holds money you have transferred to us. There is no card or online payment gateway. You fund it by bank transfer and our finance team credits it after confirming the transfer on our bank statement. A submitted deposit is not credited until it is confirmed.

When you place an order, hire equipment or buy a promotion, the amount is put on hold in your wallet. It is only charged when our team approves. If the request is rejected or cancelled, the hold is released back to your available balance. Refunds, returns and withdrawals follow our refund policy.

The wallet is not a bank account, earns no interest and can't go below zero. Every movement is recorded in your statement and can't be edited or deleted.

A booking is confirmed only when we approve it. You must use equipment safely, for the agreed purpose and at the agreed site, and return it on time. Late returns, damage beyond normal wear, and late cancellations may be charged as described in the booking and our refund policy. Security deposits are released after the equipment is returned and checked.

Promoted listings must follow our ad policy and are reviewed before they go live. Promotions are clearly labelled "Sponsored". We don't guarantee a number of views, enquiries or sales. Promotional messages are only sent to people who have opted in, and every email has an unsubscribe link.

You are responsible for keeping your login details secure and for activity on your account. Tell us straight away if you think someone else has accessed it. We may suspend accounts used for fraud, abuse or to break these terms.

Some images on this website are used for illustration. Website content may not be copied for commercial use without permission.

To the extent permitted by law, we are not liable for indirect losses arising from use of this website or from transactions between marketplace users.

These terms are governed by the laws of the Federal Republic of Nigeria.

Questions about these terms? Email reddyagroservice@gmail.com.